Interactive Walkthrough

See TriLink in action,
step by step

A guided tour of every module on the TriLink platform — from raising a purchase request, all the way to final delivery, payment, and after-sales support. No sign-up required.

13
User roles
7
Workflow steps
20+
Modules
AR/EN
Bilingual UI
01 — Overview

What is TriLink?

TriLink is a regional B2B procurement and trade platform built for the GCC and the wider MENA market. It digitizes the complete trade lifecycle in one place — buyers, suppliers, logistics, customs, finance, sales, and government oversight all collaborate on the same tickets, contracts, and shipments.

One unified workspace

No more email-and-spreadsheet handoffs between procurement, finance, and logistics.

Full audit trail

Every approval, bid, payment, and shipment scan is recorded with timestamps and actors.

Bilingual & RTL-ready

Switch between Arabic and English instantly. Forms, PDFs, and emails follow the user.

Built for compliance

KYC, beneficial ownership, insurance, ESG and customs paperwork captured up-front.

02 — Who it's for

Built for every stakeholder in trade

Each role gets a tailored dashboard, permissions, and workflow — no clutter, no irrelevant menus.

Company Manager

Approves purchase requests, invites team members, sets policies and spending limits.

Branch Manager

Runs the procurement of a single branch and rolls reporting up to HQ.

Buyer

Creates purchase requests, evaluates supplier bids, accepts or counter-offers.

Supplier

Receives RFQs, submits bids with payment schedules, signs contracts and ships goods.

Logistics

Books carriers, attaches AWB / BL documents, posts live shipment milestones.

Customs Clearance

Files customs declarations, uploads HS codes, certificates of origin and duty receipts.

Finance

Releases milestone payments, reconciles invoices, manages escrow & refunds.

Sales

Manages the supplier-side product catalog, negotiations, and pipeline.

Service Provider

Offers value-added services (inspection, packaging, finance) attached to RFQs.

Government

Read-only oversight of registered companies, transactions, and compliance status.

Platform Admin

Approves new companies, manages categories, settings, audit logs and disputes.

Finance Manager

Oversees the finance team, approves high-value disbursements, signs off on reports.

03 — The full workflow

From request to delivery

Follow a single purchase from the moment a buyer raises it, all the way to the final stamped delivery note.

01

Buyer raises a Purchase Request

A buyer fills in items, quantity, target budget, delivery date and required certifications. Drafts auto-save and the request lands in the manager's approval queue.

Auto-save drafts Multi-line items Budget validation Attachments
trilink.ae/dashboard/pr
New Purchase Request
PR-2026-0184
Draft
Steel pipes — 6m × 200pcs
AED ••••
Industrial fittings — 80pcs
AED ••••
Welding consumables
AED ••••
02

Manager approves & RFQ goes live

On approval, TriLink converts the PR into a public RFQ and notifies every supplier in the matching category. A countdown timer is shared with all participants.

1-click approval Auto category match Live countdown Notifications
trilink.ae/dashboard/rfq
RFQ live
RFQ-2026-2271
Open
12
Suppliers
08
Bids
3d
Closes in
Time remaining
03

Suppliers submit bids

Suppliers see the RFQ in their dashboard, attach pricing, lead time, technical compliance and a milestone payment schedule. Buyers can negotiate or ask for revisions.

Side-by-side compare Payment schedule Q&A thread Negotiation rounds
trilink.ae/dashboard/bid
Bid comparison
1
Acme Steel
Best price
AED 184,200
2
Falcon Industrial
Fastest
AED 192,400
3
Gulf Metalworks
Compliant
AED 207,900
04

Bid accepted → Contract auto-generated

The accepted bid mints a draft contract with both parties, line items and payment milestones pre-filled. Both sides e-sign in the browser; the PDF is hashed and stored.

Auto-generate In-browser e-sign PDF + hash Multi-party
trilink.ae/dashboard/contract
Contract
CTR-2026-0617
Pending signatures
B
Buyer signed
S
Awaiting supplier signature
05

Finance releases milestone payments

When milestones complete, finance reviews supporting documents and releases each tranche. Optional escrow holds funds until the buyer confirms receipt.

Milestone payments Optional escrow Receipts FX-ready
trilink.ae/dashboard/payment
Milestone payments
Advance — 30%
Paid
On shipment — 40%
Pending
On delivery — 30%
Queued
06

Logistics + customs clearance

Logistics partners book carriers and post live milestones. Clearance agents upload HS codes, certificates of origin and duty receipts so customs paperwork is never missed.

Live tracking AWB / BL upload HS codes Duty receipts
trilink.ae/dashboard/shipment
Shipment
SHP-2026-1142
In transit
Picked up
Jebel Ali
Customs cleared
UAE
In transit
Sea
Out for delivery
Riyadh
07

Delivery, ratings & after-sales

The buyer confirms delivery and rates the supplier. Disputes can be opened if anything is off-spec. Performance scores feed back into the supplier directory for next time.

Receipt confirm Star ratings Disputes Performance score
trilink.ae/dashboard/delivery
Delivery confirmed
Buyer signed delivery note
Performance feeds the supplier directory
04 — Module catalog

Everything that ships with TriLink

Twenty-plus production-ready modules covering procurement, finance, logistics, compliance and analytics.

Procurement

Purchase Requests

Drafts, approvals, multi-line items, attachments and budget validation.

Procurement

RFQs & Auctions

Public RFQs, sealed-bid auctions, reverse auctions with countdowns.

Procurement

Bids & Negotiation

Side-by-side bid compare, Q&A, counter-offers, multi-round negotiations.

Contracts

Auto-contracts

Generated from accepted bids, multi-party signing, PDF + hash.

Finance

Milestone payments

JSON payment schedules, partial releases, FX-ready and reconciliation.

Finance

Escrow

Optional escrow per contract — funds released only when buyer confirms.

Finance

Spend analytics

Category, supplier and branch breakdowns, savings vs. budget.

Logistics

Shipment tracking

Live milestones, AWB / BL upload, multi-leg routes, ETAs.

Logistics

Shipping quotes

Carriers compete on price and lead time, attached to a shipment.

Logistics

Customs clearance

HS codes, certificates of origin, duty receipts and broker hand-off.

Catalog

Categories

Hierarchical industry categories used to match RFQs to suppliers.

Catalog

Products

Supplier-side catalog with photos, pricing tiers and stock.

Catalog

Supplier directory

Public, SEO-friendly supplier profiles with rating and history.

Compliance

KYC & verification

Trade license, VAT cert, beneficial owners — admin verification queue.

Compliance

Insurance

Per-company policies and per-shipment cargo insurance attachments.

Compliance

ESG

Carbon footprint, sustainability scoring and reporting per supplier.

Operations

Disputes

Open, evidence upload, admin arbitration and refund actions.

Operations

Performance

On-time delivery, quality, response time and overall supplier score.

Operations

Notifications

In-app + email digests with deep links to the relevant entity.

Operations

Audit logs

Every action recorded with actor, IP, before/after — searchable.

Platform

Branches & users

Multi-branch companies, role-aware invitations and permissions.

Platform

API & integrations

Personal API tokens, webhooks, ERP/CRM hooks for external systems.

Platform

AI assistant

Natural-language search across PRs, contracts, suppliers and reports.

Platform

Localisation

Bilingual AR/EN with full RTL — UI, PDFs and notifications.

05 — Trust

Built for enterprise & government

Production-grade security, full audit trail, and compliance hooks for regulated industries.

Role-based permissions

13 roles with granular per-action permissions, plus per-user allow-listing.

Audit log everywhere

Every CRUD action stamped with actor, IP, user-agent, before/after JSON.

Two-factor auth

TOTP-based 2FA with backup codes and per-device session control.

Encrypted file storage

Private documents on isolated disks; only signed URLs for downloads.

KYC & beneficial owners

Trade license, VAT cert and UBO declarations gated behind admin approval.

Government oversight

Read-only government accounts can audit any company's activity in real time.

Ready to try it on real data?

Create a free account and you can raise your first purchase request, invite suppliers, and walk through the full flow in under five minutes.